Welcome to Magnate. These Terms and Conditions (“Terms”) govern your use of the Magnate platform, applications, and related services (collectively referred to as the “Services”). By accessing or using our Services, you indicate your acceptance of these Terms and agree to be legally bound by them. If you do not agree, you should not use our Services.

1. Definitions
    •    “Magnate”, “we”, “our”, or “us” refers to Magnate Software Ltd., the legal entity responsible for providing the Services.
    •    “User”, “you”, or “your” means any individual or entity who accesses, uses, or interacts with our Services.
    •    “Content” includes, but is not limited to, messages, data, documents, files, communications, and any other information processed through or stored within our platform.

2. Use of Services
    •    You must be at least 18 years of age, or the age of majority in your jurisdiction, to register for and use Magnate.
    •    You agree to access, browse, use, and interact with the Services solely for lawful purposes and in accordance with these Terms.
    •    The Services may include integrations with third-party platforms (such as Gmail, Outlook, and Slack), and the use of such integrations is also governed by the respective third-party terms of service. By using those integrations, you accept those terms in addition to ours.

3. Account Registration
    •    In order to access certain features or components of the Services, you must register an account by providing accurate, complete, and up-to-date information.
    •    Registration may be completed through email verification or by using OAuth login methods, such as Google or Microsoft authentication.
    •    You are solely responsible for safeguarding your login credentials, including your email address and password, and for any activity conducted under your account.

4. User Content & Permissions
    •    By connecting your messaging platforms to Magnate, you explicitly grant us permission to access, retrieve, process, store, and analyse your messages and associated metadata in accordance with our Privacy Policy.
    •    All rights in your personal data and content remain yours. Magnate does not claim ownership of your data beyond the extent required to deliver the Services as described.

5. Data Storage and Security
    •    All personal data, content, and metadata are securely stored on infrastructure provided by Amazon Web Services (AWS), located within the European Union.
    •    We use PostgreSQL databases via AWS RDS to manage and store structured data, including message metadata and summaries.
    •    Data is encrypted in transit using industry-standard HTTPS protocols and is also encrypted at rest using field-level encryption techniques.
    •    While OAuth tokens necessary for third-party platform access are currently stored in an unencrypted state, encrypting them remains a key priority and will be implemented in a future update.

6. Subscription and Payments
    •    Magnate operates on a paid subscription model. After any trial period ends, continued access to the Services requires a valid, active, and paid subscription.
    •    Subscription prices, billing terms, and plan details will be clearly provided prior to payment. Payments are processed through a secure third-party processor.
    •    Unless otherwise stated or required by applicable law, all subscription payments are non-refundable.

7. Termination
    •    We reserve the right, at our sole discretion, to suspend, limit, or terminate your access to all or any portion of the Services, at any time and without notice, for any conduct that we believe violates these Terms.
    •    You may voluntarily terminate your use of the Services at any time by deleting your account or ceasing access to our platform. Termination does not relieve you of any payment obligations or accrued liability.

8. Limitation of Liability
•    To the maximum extent permitted by law, Magnate disclaims all warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
    •    We shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits or revenues arising out of your use or inability to use the Services.

9. Changes to Terms
    •    We reserve the right to modify, update, or revise these Terms at any time. In the event of significant changes, we will notify you by posting an update or sending an in-app or email notification.
    •    Your continued use of the Services following the publication of such changes constitutes your acceptance of the revised Terms.

10. Governing Law
    •    These Terms are governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles.
    •    Any disputes, legal proceedings, or claims arising out of or relating to these Terms shall be brought exclusively in the courts of Ireland.

11. Contact Information
For any questions or concerns regarding these Terms, please contact us:
Email: daragh@magnatesoftware.com
Address: Block 14, Parkmore, Galway Technology Park, Co. Galway, H91 C3XW